Who we are
VividBlock provides IT support, cyber security, cloud and digital services to organisations in the UK and internationally. This policy explains how we handle personal information when you use our website or contact us.
Information we collect
When you submit an enquiry, we collect the details you provide, such as your name, organisation, email address, phone number, preferred contact method and the message you send. Our website may also collect limited technical information (such as IP address and browser type) to operate the site securely and measure usage.
How we use your information
- To respond to your enquiry and arrange a conversation.
- To provide and improve our services.
- To keep our website and systems secure.
- To comply with our legal and regulatory responsibilities.
Lawful basis
We rely on your consent when you send us an enquiry, on legitimate interests for the safe operation of our website, and on contractual necessity where we deliver services to you or your organisation.
Sharing and storage
We use trusted service providers (for example, our website infrastructure and email delivery providers) to operate our services. We do not sell your personal information. Where data is processed outside the UK or EEA, we put appropriate safeguards in place.
Retention
We keep enquiry information only for as long as needed to respond to you and meet our legal and operational obligations, after which it is securely deleted or anonymised.
Your rights
You have rights under UK data protection law, including the right to access, correct, delete or object to certain uses of your personal information. To exercise any of these rights, contact us at hello@vividblock.com.
Contact
If you have any questions about this policy or how we handle your information, please email hello@vividblock.com or call 0330 229 0041.
This page is awaiting legal review. The final wording will replace this summary before public launch.